Returns & Exchanges

At Beauty of Joseon, we want you to be fully satisfied with your purchase of our traditional herbal skincare. If you are not happy with your order, you may return unopened items in their original packaging within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Secure Packaging

  Carefully pack the unused items in their original boxes to ensure they are protected from damage during transit.

• 3.
  Ship the Items

  Affix the provided shipping label or use your preferred carrier to send the package back to our distribution center.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process your refund to the original payment method within 7-10 business days.